Limited Guarantee: Patriotic Colors guarantees all Perma-Nyl and Korelex II labeled U.S. Flags to be colorfast for ONE YEAR from the date of purchase. This guarantee is limited to replacement of the flag only. No other damages, incidental or otherwise, are covered. Colorfast refers to the colors retaining their base colors. Some color lightening, due to exposure to the sun, is natural, and will not affect the usability of the flag and therefore is not covered under this guarantee. Fabric tears and fraying, as a result of high winds and other climatic conditions, as well as torn flags and normal wear, are not covered by this guarantee. Except as set forth herein, Patriotic Colors makes no other guarantee or warranty, either express or implied, including those of merchantability and fitness for a particular purpose. Patriotic Colors shall not be liable for any direct, incidental, consequential or special damages of any kind whatsoever.
Order Processing and Shipping: Orders received by Patriotic Colors after business hours will ship on the next business day. Orders may not be processed on the weekends. Orders will not be processed on holidays. Patriotic Colors reserves the right to ship ordered products using any carrier within the United States. Products that are not currently in stock may take up to ten (10) business days to be delivered.
Returns: Requests for returns must be submitted in writing to Customer Service: customerService@PatrioticColors.com. Returns will be authorized for new and unused merchandise only. Flags that have been flown will not be authorized for return.
Non-Credit Card Orders: If you wish to order a product from Patriotic Colors, but do not have a credit card, please contact the sales department: sales@PatrioticColors.com. Instructions will be given on how to make an order using a personal check or money order.